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Tuesday, November 25, 2008

What is RingCentral? (Part 2)

In our last post, What is RingCentral? (Part 1), we explored positioning as a Small Business Phone Service. This week, we’ll take a look at RingCentral as the premier vendor of Virtual Phone Services.

Going “Virtual"
A virtual phone service is a hosted phone system that offers the advanced technology of corporate solutions at a fraction of the cost.

Utilizing VoIP technology, RingCentral provides the capabilities of a PBX system, but the hardware & system software are hosted externally. What’s more, you configure all settings through your online account.

This means:

  • No hardware to purchase
  • No software install
  • No technicians to hire
  • No maintenance

You don’t even need internet access to use RingCentral*. All calls are routed to your existing phones eliminating the need for routers, adapters and IP phones.

Going virtual not only eliminates the need to invest thousands of dollars into hardware, but also ensures that your phones will never go down because it is hosted off-site in a secure facility. RingCentral does this to ensure that phones are always working, voicemails are always accessible and faxes will always get through. It's just one less thing for your customers to worry about.

Additionally, RingCentral provides a safe and secure connection. All phone calls and faxed documents are encrypted and password protected. Online accounts are even secured with the same technology that keeps prying eyes out of e-commerce websites. So go ahead and let your customers know that when they sign up with RingCentral, they’re not just getting the market-leading virtual phone system, they’re also investing in peace of mind.

* Internet access is required to access your online account and configure your settings, but not to receive and route calls.

Be sure to check out top performing RingCentral banners and text links by logging into your CJ account here:

With our next post, we’ll cover the concept of Going Mobile.

Thursday, November 6, 2008

What is RingCentral? (Part 1)

RingCentral is a Small Business Phone Service
With tens of thousands of customers - and more signing up every day - what is it about RingCentral that makes us a leader in our field?

RingCentral makes it easy for small business owners to instantly sound more professional, project a big corporate image that – in effect – levels the playing field with their largest competitors.

The Future is Now
Private Branch Exchanges, otherwise known as PBX, have been an integral part of businesses for decades. Their technology has made communication within a company, as well as to the outside, easier to maintain. The prevalence of PBX systems has also led people to associate professionalism with companies that subscribe to the service. If you're not convinced, just think about a time when you dealt with a company that had unrelated phone numbers for all its employees. Chances are, upon noticing the inconsistency of the numbers, you questioned the company's legitimacy.

Until recently, a PBX system required a very large investment. The bulk of this expense is largely for the cost of hardware that supports a PBX. Since many small businesses do not have much capital at their inception, owners often forgo this necessity in order to save costs.

A Virtual PBX System
Thankfully, advancements to specific technologies have paved the way for PBX systems to go virtual, eliminating the need to purchase this costly hardware. It is now possible to start off with a virtual PBX system like RingCentral or even switch all existing numbers to one.

RingCentral is unique because it delivers all the power and functionality of an enterprise PBX, but without expensive hardware to buy or maintain. Our customers can start talking today for less while connecting callers to remote offices or employees—as easily as if they were all in the same building.